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5 Steps for Disagreeing Effectively


5 Steps for Disagreeing Effectively

Engineering Impact is a weekly newsletter that highlights trends in engineering leadership, productivity, culture, and scaling development teams. 

This week features posts on: Communication, Onboarding, Technology, Leadership, and Coaching Tools.



5 Steps for Disagreeing Effectively

Julie Zhou, Product Design VP at Facebook, breaks down a process for handling disagreements. Among the steps listed, she says, “Frame all the options: Everyone should be able to agree on the framing, even if they have different opinions about what option they would choose.”

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Managing an Established Team

“Proactively ask for counter opinions or feedback – this is how you can inject new ways of thinking into a group of people who have been working together in a certain way for a while.” Kuba Niechcial, Engineering Manager at Intercom, shares advice for a successful transition to managing an existing team.

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Questions for a New Technology

Here’s Kellan Elliot-McCrea (former SVP, Engineering at Blink Health and CTO at Etsy) with a short list of questions to ask when considering a new technology.

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How to Begin the Invisible Work of Change Management

Cate Huston, Engineering Manager at Automattic, describes lessons learned from “the change-management trenches” — including the counterintuitive observation that “high performers seem to struggle even more…”

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The One on One

For managers of individual contributors, Marty Cagan, Partner at SVPG, emphasizes that coaching is the primary responsibility and provides a framework for doing so in 1:1s. Cagan’s list of anti-patterns (included in this post) is equally as insightful.

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Ben Thompson is a co-founder at GitPrime where he leads design and customer experience. He is a Y Combinator alumni, with a background in product design, branding, and UX design. Follow @thebent on Twitter.

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