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Good Process is Evolved, Not Designed


Good Process is Evolved, Not Designed

Engineering Impact is a weekly newsletter that highlights trends in engineering leadership, productivity, culture, and scaling development teams. 

This week features posts on: Leading Change, Process, Managing Complexity, Engineering Culture, and Mentorship.



The Value is in Dealing with the Messy Stuff

Subbu Allamaraju, Vice President of Technology at Expedia Group, reflects on his experience and speaks to the challenges of leading a transformational change in an organization (specifically regarding managing silos) — offering lessons learned and advice throughout. He says, ”Instead of blaming existing silos, you may have to form new silos to make transformational changes.”

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Good Process is Evolved, Not Designed

“Success here doesn’t require innovation or novelty: adopt a structured approach and you’ll quickly become an effective process designer.” Will Larson, Head of Infrastructure Engineering at Stripe, shares his algorithm for the guided evolution of a process.

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Strategies for Tackling Uncertainty with Apostrophe’s Kathy Keating

Apostrophe Health’s Co-Founder and CTO, Kathy Keating, explains how her team uses frameworks like VUCA and GEMs to manage complexity. To solve a particularly large problem, begin by pinpointing why the problem is difficult.

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Building Trust in Teams: What and Why?

“You might think someone is a good person – but you don’t trust them to actually get the work done. You need both.” Here’s Claire Lew, CEO of Know Your Company, on the trap of optimizing for likability — and a better approach to building trust in teams.

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Resources and Advice for a Successful Mentor/Mentee Partnership

Nick Caldwell, VP of Product at Looker, explains how mentees should think about and prepare for mentorship. “Mentoring isn’t a 1-way street,” he says, “it’s a super-highway.”

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Ben Thompson is a co-founder at GitPrime where he leads design and customer experience. He is a Y Combinator alumni, with a background in product design, branding, and UX design. Follow @thebent on Twitter.

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