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Software Quality, Bugs, and SLAs

Newsletter

Software Quality, Bugs, and SLAs

Engineering Impact is a weekly newsletter that highlights trends in engineering leadership, productivity, culture, and scaling development teams.

This week features posts on: 

  • Software Quality, Bugs, and SLAs
  • How to Make Tech Interviews a Little Less Awful
  • Psychological Safety: Models and Experiences
  • How Figma’s Multiplayer Technology Works
  • Asynchronous Communication 

PROCESS

Software Quality, Bugs, and SLAs

Rushabh Doshi (@radoshi), Engineering Leader  – formerly at Facebook and Youtube, lays out a framework for dealing with software quality issues. 

Read the Full Post [8 min]

HIRING

How to Make Tech Interviews a Little Less Awful

Rachel Thomas (@math_rachel), Director – Center for Applied Data Ethics at USF, with guidelines for creating an interview process that supports the goal of building a high-performing team that works well together (as opposed to serving the goal of ‘hiring the smartest individuals’). 

Read the Full Post [17 mins]

CULTURE

Psychological Safety: Models and Experiences

This paper describes the “S.A.F.E.T.Y.” model and explains how it can be applied on a manager and individual level to increase psychological safety in a team. Written by Fabio Armani and Giulia Armani.

Read the full post [12 mins]

TECH

How Figma’s Multiplayer Technology Works

Evan Wallance (@evanwallace), CTO at Figma, with an interesting read that explains some of the tradeoffs they made when building their multiplayer system and breaks down the details of how the system works.

Read the full post [14 mins]

COMMUNICATION

Asynchronous Communication: The Real Reason Remote Workers Are More Productive

“Synchronous communication should be the exception, not the rule.” Here’s Amir Salihefendic (@amix3k), CEO at Doist, on how to build an async culture and when to use synchronous communication. 

Read the full post [14 mins]