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The transition from innovation to operational excellence


The transition from innovation to operational excellence

newsletter for leading engineering teams

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This week: Scaling from an innovation stage to operational excellence, Fixing quarterly planning, Stop feeding sh*t sandwiches, A stronger engineering hiring process.


VC partner on common growth patterns of successful tech startups


What happens when startups turn from their innovation stage to operational excellence?

Mark Suster, Partner at Upfront Ventures, outlines a common growth pattern of successful tech startups, and describes how most companies adapt as they move through these three phases.

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A proposal for fixing quarterly planning for technical teams


Fixing quarterly planning

“Normal quarterly planning is like the running of the bulls.” Here’s John Cutler, Senior Product Manager at Zendesk, with the pitfalls of the status quo and a proposal for fixing strategic planning.

Read the full post → 


how you can improve your feedback and communication


Stop feeding sh*t sandwiches

“One of the most popular methods of delivering feedback is, well…” Claire Lew, CEO of Know Your Company, cleverly explains why — and how you can improve your communication.

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How to find and close the right engineering candidate every time


Make stronger offers to engineering candidates and boost your closes

As a seasoned leader who has interviewed thousands, Adil Ajmal knows a thing or two about finding, and closing, the right candidate. Here’s his end-to-end hiring process — peppered with sage advice.

Read the full post → 



Ben Thompson is a co-founder at GitPrime where he leads design and customer experience. He is a Y Combinator alumni, with a background in product design, branding, and UX design. Follow @thebent on Twitter.

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